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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Good speed of getting product
I had a great experience with Epic Sports and will order from them again.
Great price. Good quality.
Very good, thank you
I love shopping your company because you have the most closeouts. You get more for your money.
It was an easy purchase experience. No complaints!
Better price on the jerseys than anywhere else.
Experience good so far..
Large selection of gloves and very good prices.
One of the soccer balls that I ordered had a hole in it
The items arrived quickly and were exactly as described. Entering the payment method was not easy this time but it did finally go through. I will continue to order from Epic.
Epic has always been a go to for me... super fast shipping and great service
Very easy to order
Grade A Stuff A+++
Shipping always seems a little high, but not totally ridiculous. :)
I enjoy shopping with this website
Please with my experience
There prices are great as long as my daughter is in softball I will buy my daughter equipment at Epic Sports.
Cones are high quality. I am pleased.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!