On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Thank you your products are greet qwality & very good prices ED
Easy to search and find exactly what I need.
I returned 2 baseball hats. I understood and paid for shipping on items of 5.99 economy. When I reirned the items...I paid the post office $8 to ship it back. Your company then charged me another $5.99 shipping fee before reimbursing me. Why was I not reimbursed for shipping when I paid to get it shipped back tp begin with. If you are going to charge a shipping fee reimbursement...have the shipping be free returns, then charge a shipping fee upon reimbursement. As it is...I paid $30 for the hats and shipping...then paid $8 to return it plus $5.99 and another$2.50 restocking fee. Total of $16 to return a $30 order. That's awful.
Very high quality and a great price.
Not my choice
Easy to use website. Super fast shipping!
We received the helmet and it is too big. There was no order paperwork or number on the package to contact anyone for a return. The confirmation email for this was somehow deleted from the email. The package says it is from direct sports so i have no idea who to contact about returning this helmet that is too big.
Good service
Jerseys were perfect! The material of the jerseys were really nice, a little stretchy which we all wanted. True to size! We loved the writing that we added to our team Jersey, came out perfect. We have already recommended EPIC SPORTS to everyone asking where we ordered from. We paid the extra money for rush delivery and we recieved them a day before the scheduled delivery. Thank you EPIC SPORTS! We will be ordering again!
Very good
Satisfied with the experience, however, I thought 10 days was a bit long to receive the item.
Happy with my purchase!
Shipping times are not seen till after order is placed and then it's three weeks there is nothing you can do but wait and hope it arrives
It arrived to me super fast and the engraving was perfect! Coach and kids loved it!
Overall experience was good. I thought the length of time it took to ship the products was long but they did arrive when estimated by Epic Sports. The quality of the shirts and hats were higher than expected. My son was happy with his gift.
I did email you that I needed different sizes but did not hear back from you. I am very pleased with your service but most of the items did not fit. Also you sent me two of the same color shirts. I ordered purple and then navy and got two navys. The white shirt I ordered is completely see thru I would like another color if possible. I dont want my money back would just like to make this order work for me. If I can exchange a few things I would be happy to continue shopping with you.
Size was a bit confusing...i'm a guy that takes a medium size but had to order AXL --- it worked fine just unusual
Love your prices and your quality
Great selections, great prices, most sizes available, some sizes do not make sense (AM usually means Adult Medium with a waist of 32 but in some cases the waist may be a relaxed 10.5/half which means what?)
My husband requested these shirts for work. He loves that they are lightweight and thin. Nice quality shirt and excellent price.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members