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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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One garment delayed my order too long so I had to cancel that one item to expedite I wasn't very happy about that. Overall you guys have always been great and I will continue to use you
The only company I found that had what I was looking for. Turn around time was great and pricing was perfect.
When smoothly
The rug is great. 2 weeks for delivery in this day and age seems a bit long, but it was delivered on the date due.
Was able to find a hat I had been searching for that no one else had in stock. The price was a bit more than other places, but it wasn't outrageous.
The jerseys were overly sheer but delivery time was wonderful and exceeded expectation.
Product was exactly what I wanted, I thought shipping took a little longer then expected
Found the product easily and fast checkout.
Great experience and great pricing!
Good experience and great prices
Delivery time was a bit slower than I expected.
Just what I needed at a good price!
The delivery was delayed significantly.
Once received, the stated size didn't match the actual size of the waste or length.
I called Epic and the phone system didn't recognize the voice or number entry over and over.
To return the items ended up costing more than purchasing.
Greatly disappointing!
Great prices!
Great gear at good prices. A little slow on the shipping.
I've ordered from them multiple times and they have always been excellent!
Website was easy to navigate, good selection of products.
Great price! Thanks!
Price was great and the quality of the hats were awesome!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!