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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Easy to do buisness
Easy shopping experience. Quick delivery. Nice prices
Great price, lots of choice.
Shipping could be better.
Great Price on the products I purchased. I found some great clearance items at ridiculously low prices. My only complaint would be that unless your purchasing a big order, the shipping charges considering the time it took to receive the order are high. But if your placing an order big enough to offset the cost of shipping for ground delivery, it is not that bad. I purchased 4 shorts and 12 socks and shipping was $10 and change. The order does go ground so it can take up to a couple weeks. But I can't complain about paying $4.99 for athletic shorts and.49 for xl white ankle socks. The shorts are nice but they did not have any pockets.
Excellent, reliable, and reasonable, price-wise.
When this order was placed I was given an estimated delivery date of 5/13. The item was not even shipped until 5/20, and finally delivered 5/24. Although I called and emailed several times, I was never provided shipping information until after the product was received. I am still struggling to understand why it took 2 weeks for the item to even ship.
At order I said: 'Good choice of products, solid prices, but 2+ weeks for delivery for $10, c'mon man!'
Now: The order came two days and one umpiring assignment later than the ETA you sent me a million times. C'mon man! The products I got are great and were in perfect order, but the box looked like the opening scene of Ace Ventura. If you haven't seen that movie, be sure to do so tonight. I wish O could attach my pic of your box next to a pristine Amazon box.
Easy and fast shopping experience.
Great
The price was great and the quality is great also!
The process went smoothly from start to finish.
Great product good material will be ordering again soon
Great.
Goodyes
The shopping was easy the pricing was good and the delivery was ahead of time I couldn't ask for much more.
The whole order was wrong hats had an A when it should have been a W.
Great product an great price will be shopping again and again
Good website, lot of good sports deals
Had to check on the shipping but other than that it was easy peasy! Thanks Epic Sports
It ain't broke, LEAVE IT ALONE
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!