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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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What I expected and delivered on time
If the product is as good as the order process, it's going to be great!
Hats look awesome and were a great price.
Overall great deals and quick turnaround
Was happy with the service and product
Great service and product
Excellent on-line ordering procedure makes it very easy to enter all information on a set of team reversible basketball jerseys. Excellent selection of uniform jerseys at reasonable prices. The on-line order review screen of each jersey and the procedure to modify any and all parts of the print process is outstanding.
The heat press printing was not done well in some of the shirts. Some of the number are wrinkled.
Good prices, quick and fast. Well buy from them again!
Easy to use and quick!
Poor customer service
Product and pricing is great
Great service price and products. Items took a while to leave the warehouse, much longer than anticipated, however, the estimated delivery date was exact and no issues with the products or packaging. Great site
Easy to navigate the site, had what I wanted and at a decent price. Shipping is high.
Website is amazingly easy; Love this company!
Richardson colors could be more consistent, thats my only complaint!
Search function wasn't super user friendly.
Product was satisfactory and came in timely manner.
It was a great experience.
It was great thank u
I never received an answer back when I sent an email about a question. I order a lot for volleyball and usually know when stuff will arrive.
This one package just came a lot later that's why I sent an email. I have now.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!