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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Would order again
Great product selection, great service, great quality of what you paid for, our only concern is the shipment fees, we buy thru a lot of suppliers or online stores and most of them offer us FREE SHIPMENT on all our buys...Another than that GREAT TO DO BUSINESS WIT EPIC!
I contacted Epic Sports with a question about a return/exchange, and I am still waiting on an answer.
U should never t sell items u don't have in stock
Takes forever to get here
Shirts had dirt stains on the back of them.
I used it few times and no issues with it
Great service and turnaround time.
Très satisfait
Ok
Delivery took way tooooooo long.
You always have what I need at the best price. You merchandise is quality made and first class. I am thankful for a company like Epic Sports.
I ordered the Sandles. I did receive them I had ordered the same pair from another company they never sent me my shoes I had to contact pay pal to get my money back. So I ordered the shoes again and I ordered from this company I received the shoes today. Very very cheaply made the shoe on all the sights look good but it's a different story when you receive them.if they made them gunine Leather then you would have a nice shoe I will not order from this company again 0 stars to them very poor quality shoe..
Way too long for delivery, almost a month
Great company, fast shipping and one of the Best in the business.
Easy quick shopping for all your sports needs
F
Delivery was ahead of schedule! Quality good and they fit as expected.
Perfect fit! I have looked everywhere for a cap that fits correctly, tried epic on a whim and I found it. Will order again!
Baseball team
I have placed several orders with you and each one has been a pleasure! Got just what I wanted and on time delivery!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!