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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Good. Easy to order. Got product as promised
Great! Easy to use, very good pricing, and good product.
Easy to use website and good prices
I called customer service regarding the package delivery. The package was opened by another employee 'no name.' I requested customer service to mail me a label for confirmation due to privacy issues and one medal short. This request did not happen. Spoke with Jordan on 5/15/19@3:29
Good products, slow shipping
Good price, fast shipping and good overall experience
I order work polo's for the summer. They came very quickly and the colors are nice. The price wasn't horrible and they contacted me afterwards to verify that I received my package.
Everything was as it should be. Product and delivery
I thought the shopping experience was great. Excellent prices and variety of choices
Epic is a resource I use to find and match missing uniform pieces. The price for majority of the items Epic carry are priced affordable.
Found everything I needed, at great prices! With that being said... worth the wait!
Epic sports is great. The only thing is many times items say usually ships within 3 days, usually my orders do not. It's hit and miss. Other than that love epic sports
So simple! Easy ordering, great price, great communication, shipped fast. PERFECT customer experience.
This site has great selection and value. This is my go-to site for sports shopping.
Low price for item needed
Very satisfied and very pleased ordered twice already from them and will do so in the future
Everything was great. Would like free shipping
Epic Sports has a good stock of shirts at the best prices, I use them for all my jersey printing needs!
Nice value on products, fast service thank you
Called 2xs to see why my order had not been shipped. Then I get a phone call that it was placed on hold due to product missing. Why couldn't they tell me that in the 1st 2 calls I made. Spent 2 hours on hold between the 3 xs I called.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!