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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I love the quality for the price every time I purchase!
My son is growing quickly and needs new clothes constantly, and epic always provides the best prices on stuff he loves!
I appreciate that they checked my credit card to make sure the purchase was on the up and up.
My Epic Sports online purchase experience was efficient and timely (received product prior to promise date). The quality of the product, based on price, was above expectation.
That was a good product, price, and quickly delivered...
Thanks...
Fast service, came earlier than the shipping date!
Easy
Shirts are good. Shorts are too tight, much more so than other shorts that you sell of the same size.
Great item, delivered quickly, perfect transaction.
Great pricing and great service
Good products, good prices, very slow picking and shipping. Took a month to come in
My order showed up almost impossibly fast. Very impressed!
The item was exactly as advertised and met the delivery time frame.
Kind of higher prices but not overly so.
We have ordered from Epic Sports for many years and will continue to do so for many years to come! Very efficient delivery and not once have we made contact to file a complaint, thank you Epic Sports
Good and quick
I am pleased with my shopping experience with Epic Sports. Everything turned out great.
Excellent
Wait times are to long for only a couple of items...
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!