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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The sizes are way far off, I reordered twice and both times the sizes weren't as described.
Wonderful company providing great stuff at a good price.
Incredible price! Easy to use website and order function. Great shirts! Gifted to someone and worn all the time now! We will definitely buy more from Epic for gifts and just to wear ourselves!
User friendly
Fast shipping and exactly what I wanted!
Great prices, Outstanding selection!
I feel it went great.
Very satisfied will use again
Shipping was more than my product
I love my purchase and look forward to my next purchase
Great prices! Fast, easy, and secure check out! Just wish you had weekend operating hours for customer service :)
Epic Sports was very good. They had a good selection of what I was looking for.
It was a great experience, quick and professional!
They do a great job
Like the prices. Cool store. Some of the clothing is not sized like normal clothes. I got a 2X shirt and it is like a medium.
Customer service called to discuss my order and were very helpful
FAST AND EASY!
As always it was a good price with quick delivery.
Overall happy with experience. Not happy with paying shipping 3 times when another pair were needed.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!