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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Satisfied with everything I have gotten here for umpiring
Product was as described and delivered earlier than estimated shipping time.
The product ordered was great and the delivery was fast!
Use this site for many items. Great site. Great pricing.
Great job!
I got a great pair of soccer goals at a super closeout price. We put them on the abandoned tennis courts at our community pool and the kids are having a blast playing futsal now.
Epic sports always seems to have what I want, in the colors I want and delivers fast.
Very fast delivery and great items.
I ordered an adult xl black epic cool performance T-shirt and received a large instead. Other than that was satisfied with my purchase
Love the caps
Great product for the buck.
Good experience all the way around.
Very easy to order
Online shopping and customization was convenient and easy.
Epic Sports products are always quality constructed. I have purchased from Epic Sports for years, delivery of products could improve but overall very satisfied.
With results
Thank you,
Peter
Decent quality - not happy about special washing instructions. I don't know why I received daily emails about the status of my order.
Everything was a great experience
And the order got to me faster than expected
CS Rep named Marcus (ext. 220)is the absolute worst! I placed a large order with this company (28 shirts) my order was handle poorly.
Here goes... I placed my order on Tuesday, I received emails the same day about my order being placed on hold until the company hear from me. I called the next morning with questions about what's going on, I was told it was protocol for large orders such as mine to make sure it isn't a fraudulent order. Confirmed my order with the rude jerk (Marcus) he rushed me the entire time on the phone (when I had questions), rushed me during the confirmation process, and rushed me completely off the phone! I canceled my order and will NEVER Do business with this company again!
This rep need to be trained properly or FIRED ASAP! I will not recommend anyone. I wish I could give 0 stars...
I'm very happy doing business with
Quick & simple
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!