On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I liked the variety of products and the value of items were great as well.
Bought a soccer net- official size. Heavy duty.
It is great. I think for the quality - the price was great- with free delivery.
My boys are very happy. We will now be the "house" to come to.
All my purchases from Epic has been great. Great products at good prices.
Good customer service.
The shorts were fine.
Easy ordering. Great selection of items
Good prices,delivered in a timely fashion.
First time. Can't judge fully till I feel the quality of the shirts
Experience I was fine
Great service
I love the site prices are right and I love the 84 and Badger products
This product was great
Love the website, quick easy and affordable and always guarantees
Good customer service, lots of shipping options and found some equipment I could not find anywhere else.
Great
Easy
Item arrived quickly, would order from epic again, great price also
I'm very happy with the pricing and choices offered from Epic Sports; it makes my son's high school baseball career much more affordable. I just wish standard shipping arrived a little quicker.
Love it, all products are always way cheaper than in the store
Customer service was fantastic and un eatable prices
Very good experience
Easy & quick!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!