EpicSportsReviews 30,523

I ordered some shirts and they were be delivered over a week ago. I called and was on hold 30 minutes before someone answered and once that person go on the line they said they sent a email to the manufacturer and was waiting on a reply. I checked back 3 more times in a week and got the same person with the same response. I asked them why don't they pick up the phone and call the manufacturer and find out what the hold up is. He told me when he gets a email response I will also get one. I told him to cancel the order. I have already ordered from a different company and RECEIVED the order. Terrible customer service.

1 business day after I ordered the white lab coats, I contacted Customer service to change size, but they said They couldn't do it at the time. They informed me that If I don't like the items, then I can return them & reorder again. No exchange transaction available. Who would want to return the items to reorder and have to pay shipping fee 3 times, plus restocking fee. That would almost take up all of my total order cost. That is ridiculous.
I was stucked with the items & don't want to order here again.