On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great service.
Always a nice and easy experience with Epic Sports.
This was my first time using your site and it was a great experience. I look forward to buying more products from Epic. Price was great and delivery was fast. The payment security was also a big plus with Norton. It was a major factor in me doing business with you. Thanks again and keep up the good work.
Great product. Took too long to ship
Couldnt have had a better experience
It was easy to order,had the right colors I needed and delivery was fast very happy Thank You
Easy
The shorts did not meet the sizes listed and I am having a very difficult time returning these items. This was for a 10 year old softball team with money they worked hard to earn. Sad!
Easy to find items and some were delivered fast, the others weren't too far behind
Easy to order and checkout!
Always quick and convenient!
Good experience, had the design and style I liked. Would have like to have a few more options available though in a larger variety of size options, but understand sometimes stuff sells out.
Great site fast Delivery have used you in the past and love your site
Item ordered was of excellent quality.
THE COLOR OF THE BLUE SHIRT WAS MUCH MOE BOLD THAN IT LOOKED ON-LINE, I VIEWED THE ITEM FROM THREE DIFFERENT COMPUTERS AND IT SHOWED MUCH LIGHTER THAN IT ACTUALLY WAS.
Fast and easy... great, expensive products!
Superb and fun
Shopping was easy and everything was shipped in a timely manner.
Excellent choices of products and great prices!
Great fast delivery. Great selection of product with competitive pricing.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!