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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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They was very helpful and did there job well
Shopping online was easy, prices was great, shipping was not bad I will for sure shop again as I have 4 boys and 1 girl never have enough of something and you guys are wonderful. Thank you
Great product for your everyday worker!
I'm well satisfied with my order from y'all
Nice prices. Easy to find.
Fast delivery, good quality of moisture wicken shirts
Awesome!
Skirts were too short for me.
Great products and the girls in the team love the new uniforms
Easy to find what I was looking for. S&H is a little high.
Great quality and fast delivery. No complaints
Very user friendly site
I needed something. Epic had the lowest price of what I needed. I ordered the thing I needed. It was delivered within the time frame quoted. So I'm happy.
In general, I had a great experience. It was just a nail-biter waiting for my items to arrive before the start of my summer season. When I called customer service, they were very solicitous, but still couldn't promise that the items would arrive in time. We lucked out and they arrived the day before our season began. :)
Excellent all around experience. Will be purchasing in the future.
Always a pleasure ordering from epic sports
Very friendly system
I called twice and both representatives were helpful.
Been a good experience both times I've purchased from you.
I had to return some of my order that was placed by mistake, and it was a bit of a hassle, but other than that, very pleased.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!