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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great price, great quality!
It was easy to find the product that I wanted.
Always order from EPIC and the products are always available at a great price!
Great product at a reasonable price
Shirt looked exactly like one my bowling team used in high school. Was very happy to recreate those memories.
I love Epic Sports quality and prices. Epic sports is perfect for someone intrested in promoting there own brand because of the blank apparel that they offer.
Good product and delivered on time.
Epic has a great selection of quality products to choose from.
Loved the socks!
I bought the hat as gifts and EVERYONE loved them!
Thank you!
Love my products.
SHOULD HAVE FREE SHIPPING FOR ORDERS OVER A CERTAIN AMOUNT.
Our team outshined them all. Thanks
Easy to navigate the site and find the items I was looking for.
Ordered June 7 - rec'd june 26 - cargo chefs pants too large - kept calling the *******440 unable o talk to anyone on return policy no, I still have the pants and will refuse payment until I get the right size. I need a medium instead of a large (large way way too big) Plse email or call so I can exchange for another size. Thank You
Had returns and it was dealt with professionally.
Easy ordering.wide range of sizes
Prices are unbeatable and quality of products is excellent! Me and my son love the Richardson hats and we love the fact there's many colors to choose from!
I liked the prices and the quality of the items I received. While my order did arrive on it's appointed day, I would probably order more frequently if I could get items within a week instead of waiting 3 weeks.
I had one trophy that was completely different than the others. Out of 24 trophies I had two with the name misspelled and one trophy that was broken. I did like the products and the customer service was fantastic. Regardless of the trophy issues I will still buy from them.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!