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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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All as expected.
Out of the socks I wanted.
Quality, true to size fit and great price. Very pleased.
The shirts I received shrink so much I could no longer wear them. Contacted customer service through phone two tines and email 3 times and got no response. I had to open up a credit card dispute since I could not get anybody to contact me.
The product came back super quick! They were for my class reunion and they LOVED THE JERSEYS! Great price!
Communication from the company and ordering experience went well. Shipping time took a couple of weeks. The items were just thrown in a shipping box loosely and arrived in a beat up, almost open box. The quality of several items was not what I had imagined from the description. We are having the items embroidered so I will have to wait and see how they hold up. Several items were very nice.
Great-thanks!
The skirts are fine, just shorter than expected.
My son likes his items.
Great prices and products!
No comment
Great product
Highly recommend it
Good products, egregious shipping costs.
Shipping cost to high and to slow
Great Company to buy Sport's apparel from...fast and dependable!
EASY TO NAVIGATE THE SITE.
I was sent the wrong size twice.
Great fitting pants. Will but again.
Repeat customer and I've always had great customer service with any size exchanges needed. The prices are very affordable and the quality of athletic shirts is super. Definitely my go to place for my kids school spirit shirts, track, and football shirts as well.
Great experience over all. My delivery was slightly delayed. I did however receive a notification that it would be delayed and the product arrives exactly when specified.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!