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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Quick and easy,once I found the order #.
Sure
The item was in perfect condition and arrived sooner than I'd expected! A little pricey but worth it for the quality!
Good service
Lots of items to choose from and received the faster than expected.
Great product and delivery time
Shipping cost was outrageous.
Shopping on this website is always quick and easy and I always find what I need.
A very good place to buy athletic apparel. Prices are great and easy to use website. Good service with no problems.
Products were good. Came in quickly
I loved the prices, looked on the web for a mesh tank top. Found Epic sports, had the best prices, and shipping cost wasn't high either. Great product! The tops are perfect.
Good people
Shopping with Epic was easy, convenient and expedient.
Delivery time took forever
The items were as described and they arrived in a timely manner.
Great experience buying my daughter's basketball shorts.
Excellent turnaround time from order to delivery.
I shop at Epic Sports because of the prices.
Great prices, glad they have item on their website
I usually order items for my team, such as hats and shirts. It makes ordering easy when I can check the availability of every item in many different colors.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!