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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great prices
Very satisfied..
Great team hats at a great price.
Only minor disappointment was that the A4 navy soccer shorts don't match the A4 navy soccer shorts very well.
It was good, great prices and clear size guides.
All good
The first delivery of the product. The item was destroyed. I can't give delivery a good rating. Customer service asked for photos of damage. I sent the images of the damage. They replaced item. Other than delivery, I was satisfied with product/ services. Thank you!
Fast service. A little tricky to customize on a mobile device but other then that I will be a returning customer.
Overall great!
X
The products were just what we needed and arrived on time. Thx
Need cheap hi visibility shirts
Easy customizing and quick order
Efficient and pricing is excellant
Very dissatisfied with delivery time, stated 3-5 days, it was 2.5 weeks. Totally missed our camp. They would not ship a partial order, it would have solved the whole problem. Very unhelpful.
Have shopped Epic Sports before and loved the service and fair pricing.
Awesome! I highly recommend Epic Sports.
I placed an order and was charged restocking fees after it was placed for only a couple of hours overnight. I still haven't received all of my items.
Need free shipping
Easy to uses website. Thought delivery took a longer than it should have.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!