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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The first pair of shoes ordered was too small. Between the restocking fee and the return shipping fee it was not worth it to return. The second order of the larger size was a good product.
Great prices
Super fast, great quality.
Great experience definitely be back. Size charts need to be updated
Was great! Quick and easy and well priced.
Very fast shipping, and great products. I've enjoyed the shirts at least twice!
Wish you offered better shipping etas and discount on shipping
My first order sizing was an issue shirt was really big
It came within days very fast service
I have ordered many times and always received great products and quick delivery.
Best part where the prices
Second time purchasing team gear thru epic sports.
Great prices for what i bought
Amazing prices. Great quality. We buy all our sporting needs through Epic now!
Great products, excellent bargains!
Great customer service and great prices. I order all my equipment from epic.
Great prices great time of delivery, easy to order
Love the site had just what I was looking for
Very good. Web site is a little hard to guide though. But the product and price made it worth the trouble. Will return next time I need more work shirts.
Thank you for the ease of ordering on your site. I look forward to my
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!