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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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IT was great!
Prompt shipping, Item as described.
It was nice. I had a simple question and they answered it.
LIke the product and prize
Great customer service and price. Delivery a bit slow.
I returned items because size was way off. Waiting to see if I get refund. I returned full order.
Can always find what I need from Epic sports
Got what I needed; great price; delivered as advertised
Quick shipping. Great quality cheerleading suit!
Sizes ran a little big, but great value for the price
N/a
Everything was fine. Received the items in a very timely fashion
I wear a small in every brand I have tried of these shirts (different brands I own Nike, Fila, tek Gear, lady Hagen, made for life, St. John's bay,Asics, full source)your brand runs smaller than any I have. They have very little stretch and are a little shiny. They were very reasonably priced and I liked the different colors you offer, but a little disappointed.
Easy, quick and good product. So
Great price, good quality baseball pants.
WE KIND OF USE EPIC AS OUR PERSONAL SPORTING GOODS STORE. EVERYTHING WE GET SO FAR HAS BEEN A BARGAIN. Quality has been great. Shop epic and be happy with your choice.
I've been ordering from Epic for a year now and they are amazing! They have fantastic products at amazing prices! I've had a few issues of my own doing and have been able to call and have it corrected immediately!
I did not use costumer service this time. Last order I did and they were very nice and helpful. I love the prices for such nice clothes. I will be ordering again
This was fast and the products are amazing.
Good products for the price.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!