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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The total price was higher than I expected with tax and delivery
The price and the quality were nice but the sleeves were short for me. Shipment process was perfect.
Best price. Slow delivery
Everything is perfect.Just have to order some of the sizes I forgot to order.
Our youth team went from needing youth size to adult size. These were just what they needed for a good price point.
Cheap, quick, good quality
Always great product and awesome prices
Easy shopping, would use again.
Good product for price
Very detailed and quick
Good prices, quickly shipped, material on some shirts was quite thin and or lower quality but probably didn't pay close attention, they were hard to embroider.
Thank you
Took to long to receive my order. And took too long to talk to someone about the order delay.
It was great. Great prices
Great and fast services.
Good price, relatively quick delivery
Pants are very, very long for a size small.
I think I paid $9.00 for shipping and it took 18 days to get here... with all the other companies that sell the same thing you do and offer free shipping and don't make you wait 3 weeks for delivery I probably will not order from you again
The description did not say the length between the top and the crotch was extreme. I can not wear these.
One shirt was so deformed I had to throw in trash. Two other shirts have such flimsy material I can only wear them around the house--not in public. Shipping option was expensive and slow.
No difficulty
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!