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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Worst customer service EVER! Case, the customer service manager was a smug, sarcastic, rude person. He should not be a manager and is ruining this companies reputation. We are trying to support breast cancer awareness month and ordered pink socks. The socks advertise a totally deceiving sizing chart. The socks were delivered and are wayyy to small, no way they are women's 4-7, more like kids 4-7. I asked for a return label to send them back and get all large. I was pretty much accused of being a liar and they wanted Proof that the socks were too small. They wanted pictures of the socks on my daughter and next to a ruler showing they are too small! WTF? I have never dealt with customer service so difficult. Now our team will need to dish out more money and go through a reputable online business for the socks (which I should have done in the first place) DO NOT DO BUSINESS WITH THIS COMPANY. They will take your money and run after delivering sub quality items.
Pants were different lengths
Love my new shirts!
I luv this web site
Great
Great
I called customer service and left my number to be called back and never received a call. One pair of the pants that I ordered does not fit like the other pair as they are too tight in the waist. They are the same brand and size but different colors. I had these customized and wanted to see how that would work to receive a bigger size being that the one size fits tight.
Your Shipping is way to much money.
Website is easy to navigate - Good Prices
Good service no problems
I am an annual football gear purchaser. Epic has Great prices. Items are typically in stock. Ships quickly. What more could you want?
Excellent. Delivered early.
I called to add on a couple of pieces to my order, but was told that I could not do that due to it already being sent to the warehouse for picking. However, my order didn't ship for over a week after that, so it definitely could have been changed.
Instead, I had to place a separate order for just a couple of pieces, and had to pay a second shipping charge. Both orders shipped on the same day and arrived on the same day, so it all just seemed very unnecessary.
Great jerseys at a great price
I have ordered from EPIC 2 times. The quality of the products and the prices are excellent. The only compliant I have is delivery time. If you need the products quickly it will not happen. You need to budget at least 3 weeks for your delivery and I would suggest four weeks. Once received you will like the products and the price but do not expect them to be delivered sooner than that.
The carrier who delivered the package left it on an open porch in the morning and it rained in the afternoon. By the time I got home the box was a soggy mess. Thank goodness my items were at least in plastic bags.
The product was as described
The cleats received were two different designs\models even though i ordered two sizes of the same model
The jersey is fine. However, the shipping cost was outrageous. This sentiment was echoed by the entire team.
Every time I call its such along wait I dont have time I ordered wrong size and need to return Items there was no return label in package
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members