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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Reasonable price and deliver on time
Easy to navigate and informative website
Overall great experience, no hassles.
The merchandise was very good however I am unhappy that there are no pockets.The fact that the shorts did not have any pockets should have been in the description. You have no place to put keys while wearing these shorts which limits there use.
Love epic sports great product & quality for very reasonable prices
Very easy to order
These pants cost less than anywhere else I have seen. The quality is very good.
Great prices. Highly recommend.
Erik took care of me perfectly, as usual. The Manager (name unknown) did not.
Great Quality for the price. Kids Loved it!
Easy to navigate website. On time delivery. Quick responding customer service.
Excellent experience - will be a repeat customer!
I would have rated a 4 or 5 if there were free shipping
The reason for the product only receiving 2 stars is because the cup was advertised as intermediate but when it came in it was larger than the adult cup i bought last year. I assumed intermediate meant bigger than youth smaller than adult.
Product was fine for the price
Easy ordering process, and satisfaction with product.
Very happy with everything
Awesome product at an even better price. 5 Stars all around.
GOOD
I will buy again.
The product was not exactly what was shown when ordering
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!