On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good variety, easy navigation through website.
Was really satisfied with the quality considering the low price I paid.
Quick free shipping
Great
I replied to Epic Sports because all of my items were too large. I need to return for one size smaller in every clothing item. I have yet to receive a response. I feel like I've wasted my money.
Great affordable prices.
Good product and a good price. Delivery time seems to always be a concern. It shouldn't take more time to pack and ship an order when selecting standard shipping vs the other options. That's my opinion. Overall, good and I will continue and have continued to order.
Love buying from Epic Sports
I put an order in and made a mistake I put the order in at 5am thst day at 8am I canceled now this is Eastern time zone so I ordered and canceled it before they opened up the store and they charged me right away and told me they dont know if they could cancel it and it just went down hill from there I called and left 7 call backs and never recieved one call please listen to me there is so many other websites you can use PLEASE PLEASE DO NOT UDE THIS WEBSITE I AM WILLING TO DO ANYTHING IN MY POWER TO NOT LET SOMEONE ELSE GO THRU WHAT I DID AND FOR THE RECORD I STILL HAVENT RECIEVED THE MONEY BACK
Prices cant be beat. Quality products. Shipping always met or exceeded expectations. Select Balls and Speed/Agility ladders...will definately buy again from here.
Thanks for the speed of delivery
No complaints - exactly what I was looking for!
Wonderful Experience
I really like epic sports I never have any issues
Good service, product and delivery time!
I have ordered Augusta brand clothing from Epic Sports twice now and am very pleased with the quality of the products they have shipped me and the timely manner in which they have processed my orders.
Overall I'm satisfied with my experience. The only drawback would be the long delivery time. Also I ordered it black cover but received a white one. Did not complain since the white cover looks good on the trailer.
All goof
I always enjoy my purchases from Epic sports.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!