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EpicSportsReviews 30,535

4.5

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
267
quality
252
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211,116 reviews

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chris l.
0 reviews
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Great products and delivery time
September 20, 2019

Great products and delivery time

Date of experience: September 20, 2019
jamie h.
0 reviews
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...
September 20, 2019

Date of experience: September 20, 2019
Laura M.
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Both shipments boxes were not sealed
September 20, 2019

Both shipments boxes were not sealed

Date of experience: September 20, 2019
Mark A.
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Good prices and good service
September 20, 2019

Good prices and good service. The jerseys we purchased ran small, but all are ok.

Date of experience: September 20, 2019
ALLISON E.
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Great product and loved the personalization
September 20, 2019

Great product and loved the personalization. The shipping costs are very high, but it did arrive quickly.

Date of experience: September 20, 2019
Heather S.
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Quick turnaround and excellent product
September 20, 2019

Quick turnaround and excellent product. I will shop with Epic next time I need shirts in a hurry.

Date of experience: September 20, 2019
Cher M.
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Great experience
September 20, 2019

Great experience. I had ordered the wrong product and the problem was resolved quickly!

Date of experience: September 20, 2019
Z Q.
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...
September 20, 2019

Date of experience: September 20, 2019
Lizzie H.
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Great!
September 20, 2019

Great! Just wish processing didn't take so long!

Date of experience: September 20, 2019
Shannon B.
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This will be my last time shopping with you
September 20, 2019

This will be my last time shopping with you. When I checked out, I paid the next higher price of shipping to make sure my items were shipped in time. They were late. Then all 3 of the pants were too small even though we measured our children and went by the size chart. Then...when I wanted to return the pants because of a mistake that was NOT our fault, you wanted to make me pay to have them shipped back PLUS restock fees. Your customer service is AWFUL. I called and was on hold for over an hour. Called another time and put in my number to have a call back, no one called me back, then when I finally got a hold of a person, regarding my package being late, I was basically told too bad that my order would not be here on time. I will be telling my other softball friends about my experience with your shop.

Date of experience: September 20, 2019
VANESSA B.
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Just right
September 19, 2019

Just right

Date of experience: September 19, 2019
Hannah Y.
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I have requested a return label for 3 pairs of softball pants. I have yet to receive the label or hear of the status!

Date of experience: September 19, 2019
Diana E.
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I found what I needed
September 19, 2019

I found what I needed. The site was easy to navigate.

Date of experience: September 19, 2019
CATHY C.
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All was good
September 19, 2019

All was good

Date of experience: September 19, 2019
Dorothy D.
0 reviews
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Easy and Fast service
September 19, 2019

Easy and Fast service

Date of experience: September 19, 2019
Madison F.
3 reviews
0 helpful votes
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Quick and easy
September 19, 2019

Quick and easy

Date of experience: September 19, 2019
HOWARD S.
0 reviews
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Great
September 19, 2019

Great

Date of experience: September 19, 2019
KEVIN K.
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Okay delivery but could be much quicker and for the cost of delivery is always way too much

Date of experience: September 19, 2019
Mike M.
6 reviews
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Still waiting if this is my socks
September 19, 2019

Still waiting if this is my socks
Nothing to open so not sure

Date of experience: September 19, 2019
Brandi S.
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Shipping was fast, items were as described
September 19, 2019

Shipping was fast, items were as described. A pleasant transaction.

Date of experience: September 19, 2019