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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Size said Adult and then Said YL. It was confusing. I ended up accidentally ordering 2 YL jackets when I needed 2 Adult Larges. I wish to return the jackets.
I was very satisfied on delivery, and prices. Thank you for your service
Overall my experience has been great, sometimes delivery is slow.
Everything was exactly what I expected! Can't wait to place our next order!
Fast and easy order. Don't have any complaints. Products were as described.
I ordered this for my Grandson. It was promptly delivered. Everyone is happy
Good customer support
Quick, easy and no BS.
I placed my order in August didn't receive it three weeks by the time I received it football season was halfway over.
High quality, great reviews, best available price for similar products I was able to find. I also really appreciated the many customization options offered. The products I received were as advertised and everyone is happy with how they turned out!
The products are a great material for a good price. Delivery time wasn't too long and definitely worth it. Will definitely buy again
I had no trouble ordering that I like.
Delivery was on time. All my order was delivered and an easy ordering process for my team.
While the website is dated and made finding the correct sizes a little confusing, my order was fully filled and the sizes look appropriate for my son's football team.
Old outdated site that needs to be redesigned but otherwise good experience.
Was not happy with the amount of delivery charge I paid with the amount of time it took to get the items.
Even with Ground Delivery, a delivery time of 3 weeks is pretty long...I also didn't like that I had the option of paying an $86 fee to expedite delivery by only 4 days.
Shopping experience was quick & easy, with great style variety, and lots of shipping options. Lowest price around, and the 3-pair of fun soccer socks I ordered are a great quality! Thanks for a great online shopping experience!
Been shopping with Epic for over 2 years, always quality products at the best prices. Shipping times vary but are hardly ever to long.
User friends site, good selection, reasonably priced shipping options, and quick checkout.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!