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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Shirts were thin and didn't feel very good. But I guess you get what you pay for.
Just a good internet place to shop for very specific items of need.
Rear prices, good stuff
Repeat customer for the last 4 years! I love your customer service and products.
I received my Wisconsin Timber Rattlers Majestic Jersey, but the logo is not pressed on straight, it's is crooked! IMG_1186.jpeg
It took almost 3 weeks to get I needed it within a week I contacted customer service and never received a response. I am extremely disappointed in the company
Website very easy to navigate and the prices are awesome.
Ordering was easy and delivery was quick. Thanks!
Easy to find shirts.
Affordable prices with quick shipping!
Website is very easy to navigate. Product information is very helpful.
Great shopping with experience with great customer service.
Shipping was too expensive. Other than that everything was great
Great turn around time. I was looking for socks to fit larger legs but these did not work. Worked for the regular sized folks though.
Thanks for everything, I will order again!
Excellent choice and quality products
Great
Good pants overall but not as stretchy as I'd liked
It's a bit frustrating to have waits on over 30 min on the customer service line. Also, having to pay a restocking fee and postage to return items is something I don't see often at other retailers like soccer.com. Otherwise your prices and selection are excellent. Thanks. -Scott Moran - Atlanta, GA
Excellent once again.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!