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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Always a great experience with Epic Sports. Quality merchandise with reasonable costs!
Best site in the business
I orderded some jerseys 10. Mins later tried to cancel online and there is no way to do it despite them saying you can. Then to make matters worse Cody the manager gives me half my refund back I have four teams large organization and they would rather loose business over 40.00 im warning all coaches do not order anything from them please go elsewhere. Hit a double heck Walmart is better than these jerks!
May buy more for dance company. Price is perfect.
Nice shirts at great price.
It would be greatly appreciated for your loyal customers if you offered free shipping over a certain amount, or couple codes useful after a certain amount.
This was my first time using Epic Sports and I had a great experience. The prices are great!
We were able to get colorful trendy basketball sox in size women's large for our granddaughter..
Softball pants were defective, seam in the leg cuff was not completely sown. Also, pants were misized in my opinion ~ although they were ladies xsmall, they would probably fit my 6 year old grandson rather than my 13 year old daughter. This is my first purchase through Epic Sports and I'm disappointed! Contacting customer service is a joke - when calling, estimated wait times are 44-46 minutes. Who has time for that?
Tera Williams
(*******947
All is good :)
Did not arrive by estimated delivery date. Packaging is automatic and the order was held up by one pair of socks but no one could see that apparently because it is all automated. Paid extra to have it shipped overnight because it wasn't here in time after calling 4 times to CS. Paid $50 to ship a $90 order just so I could have it in time. Not a pleasant experience with the customer service team. Had to ask for a manager to resolve the issue.
This is my 2nd order and so far I have been very pleased
Great product, great delivery and overall a great job!
Took a little longer than I feel it should have to get the product
Helpful with problems once I got through...wait time was bit long both times.
Everything was fine!
The order came on time with everything I ordered. The ability to get the items at a low price was good avenue e for continued service from me.
Web experience is always easy. There's just so many things to look at and buy, yet so little money!
I didnt received all my items. I reach to customers service. Spike with Jordan multiple times. He first argued with me about me receiving my order complete. I mentioned one of my shirt was stained he said that could happen since everything seats at a warehouse but didnt do anything about. Neither about the other 2 shirts I didn't received matter fact I received more than what I had order. I also asked about swapping sizes and he said I could do th as t but it was was an extra charge. I said never mind I will never used Epic sport again that thank you very much for nothing and I hang up the phone. I was very annoyed with the little knowledge this rep had.
Overall experience was pretty good. Good selection of products on the site and the quality of what I purchased was good. I just wish that shipping wasn't almost a month later than the date I ordered it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members