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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Had sizes I needed easy ordering
The website is fine and I was able to find what I wanted. I'm not happy with having to pay for shipping and for how long it will take to receive the items.
Price for this product was GREAT! The exact same product is available through Amazon for 4 times the cost. I requested 2 day delivery as one of our coaches needed it in a rush; and it arrived the very next day after ordering. This is the 3rd time I've ordered from Epic sports and the delivery service has improved every time I use it.
Quick shipping and delivery!
Excellent product quality and value. Fast shipping
Fast shipping! Way to go!
Shopping experience good. But you guys charge too much for shipping.
Service was fast and the price was excellent.
My items were stained as if they were a return or a bunch of left over items laying around. The reason I didn't call customer service was because it was my daughters bday and I couldn't locate the jerseys somewhere else in such little time. I was super disappointed with what I received. I took items to the cleansers and they were able to take the steins out. Thank god for that or else my family and I would have been out of a jersey for my daughters bday celebration.
The mouth guards work great.
It was easy and simple to navigate through the website.
Our purchased item was of excellent quality for a very fair price. It arrived quickly with good communication.
Product was accurate and delivered on time.
Quick shipping. Grwat prices
Fast shipping, great prices and got exactly what I needed for my team.
I have ordered from Epic Sports before. I will continue ordering from them for their great service and amazing prices!
Quick delivery time
Overall a great online shopping experience. My custom hats came sooner than expected and with no flaws. Will definitely use this site for any other custom orders I need.
Great product easy shopping experience and fast delivery
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!