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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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All went well the product and delivery.
Nice
Good products at fair prices.
Is it too late to exchange my son's pants for one size smaller?
Everything turned out the way I thought it would if not better I will order from you guys again thanks my team looks awesome.
It was great and delivery was super fast
Very pleased with how fast we received our items. Also very pleased with the many options available to us.
Good prices and also I liked the material
Very nice experience!
Not sure how to explain it but the shopping is not that easy there are so many choices and when you click on an item and then return to the previous page you have to start shopping from the very first item. You can be on item 23, you click on it for details and let's say you dont like it and click. Ack you have to start on item 1.
Had exactly what I needed at a very good price.
The products were awesome and a great price.
Easy access on line and quick delivery. Outstanding, thank you.
Good, no issues. We will order from Epic again
Your product is top notch and the sizes are very accurate
Painless and easy.
Fast easy and good product
Great variety, helpful reviews, good quality products. Shipping prices seem high unless you choose the slowest shipping method.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!