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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great stuff and a great price
I was surprised a packing slip was not included in the box with the order
N/a
I am delighted and will continue ordering products from your website. I do not intend looking elsewhere because I am satisfied.
I had a good experience my order arrived earlier than I expected so that was great.
The order was received. It was received before the estimated delivery date. That was great.
Great ordering process for team order.
Price wa good and the delivery time was adequate
Good.
Love the material and the team was very happy to get them on time
Thank you very much
Great site easy to follow
Shirts were undersized. I gave them to my son...
Na
Cool
My experience was good, they kept me informed all along
Always excited about your products
Got accessories for my fastpitch softball team. Everything came fast and nothing was missing. Great price and speedy delivery.
I am very pleased with the products I received. I will be ordering more in the future.
Good, no issues
I ordered a couple football jerseys and after the first game 3 of them are torn up the sides and are unusable...
The other ones are ok but i feel the quality is lacking in the sewing and stitches that hold the jerseys together
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!