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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Shipping was a little high for two pairs of socks that took about two weeks to arrive. But the quality of the socks are nice.
Very happy with everything I have ordered. Awesome delivery, easy ordering...would recommend this company to anyone. No issues ever...5 stars...more if I could give them.
Site is easy to navigate and shopping cart process works smoothly and quickly.
Love everything but shipping is a bit expensive other than that
Good product service
Great company!
Very user friendly
Everything was as ordered, no issues
Was very pleased. My team loves the uniform. Sizes were perfect. Was so happy with how fast we got our uniforms.
None
Love the bags. Enough a space. Delivery was fast. I choose the option to get it monogram. Letters are big are readable.
I thought that in today's market, taking two weeks to send my products while still billing me $7 is not competitive. Either have the shipping be FREE or cut the time to less than a week. That's just a thought/recommendation...
We wanted to donate socks to my son's youth football team and found your site. They were very affordable and the quality was much higher than I anticipated! We will order again!
Your shipping costs were too expensive! It was almost as much as the shirt that I ordered.
Our senior soccer players loved these hoodies!
Good item for the price
Prices are amazing!
Awesome company so far. This is my second order, plan to continue to order with them.
Great selection, great prices! Love these guys, but would probably go with a higher quality belt next time...you get what you pay for, though. Didn't spend much on them, and they'll outgrow them soon enough anyway.
The socks were very small
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!