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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Like always, great service great product...
Loved the prices and items! Thanks
The product was delivered faster than I expected, and the individual packaging was very professional. The band of the headlamp is designed well, sturdy, and a comfortable fit. I can not speak to the brightness or distance of the lights in total darkness, but only as a supplemental fill light for close-up detail work in a poorly-lit garage. For this application, this headlamp is only marginally better than a regular LED headlamp/band, perhaps because the light is less focused. Still, for the price, I would recommend it simply for the overall better quality.
Great shopping website.
Awesome service and product.
Awesome
I placed a multi product order. One product that I received was a completely different item. I contact customer service about this issue. It then took much longer...and many more emails than it should have.
Fast delivery, great fit, great pricing
It was easy and quick!
Easy to order, quick to receive
It would be nice if I could see information about length of pants. But, the quality of the shorts was great and the price was right.
Not enough time for returns
Job well done
My experience with Epic is always great.
Great. Quick service. Purchased item because cheaper than in store but price came to the same amount with shipping, but I was able to include personalization which made it worth it.
I will tell you when I get my order. Got order, very satisfied
I recieved the items quickly.
I love these tee shirts! Fit great, inexpensive and good quality
Perfect...
As always Epic provides the quality and customer satisfaction I've come accustomed to expecting
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!