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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I like the convenience of being able to shop categories, based on what my kids are into.
Delivery was acceptable, quality is average, price was good without freight charges.
Sometime items are missing from order. If your package is delivered damaged. Dont throw out the bag the cheap bag it came in. If you throw it out. They wont help you.
The product was exactly what I wanted.
Quality products at a reasonable price.
Very easy to navigate
Great experience will buy from Epic Sports again!
The product was a great price and perfect for what we needed. Good quality.
The referee shorts, are pleated, snap top button, zipper fly and draw string all are extra improvements over typical... to make these shorts the finest, top end referee uniform I have work in 20 years. The pleats render a dressy vs the baggy look. I also bought a set of flags, all for an unreal price. I plan to add a red and blue ref jersey. Now that I can trust the workmanship of these goods... Rugged quality like it was back in the day... What a value... FIVE STARS *****
The product design was not as shown on the website, i ordered 2 referee shirts and the stripes are not straight bit they were closeout items so they can not be returned. I wish the photos were more accurate on the products
Flawless and quick. Good product for the price paid.
Very good experience, quality merchandise!
Great except it appears the shirts were just thrown into a bag as the were all wrinkled when they arrived. Not the first time this happened. That can and should be improved.
I was looking for a particular scorebook and Epic Sports had it. It also had some great specials and I ordered an item - it is great. Great prices, fast service, couldn't ask for anything more.
Soccer balls perfect for Operation Christmas Child boxes since they come deflated
Wish there was an amount to receive free shipping...depending on item I can find it more expensive somewhere else but by the time I have to pay for shipping it becomes cheaper than your website.
Needed matching shorts and socks for my youth flag football team and here is where i found the best prices
Excellent pricing and service
Site was easy to navigate, had just what I was looking for, price was great and shipping was quick
Awesome products for the price
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!