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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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This is the second handheld whistle I've ordered that has stopped working with weeks. Very disappointed.
So many choices!
We were able to create jersies for the entire team, coaches included. They look great!
Printing was convenient but tripled the price per jersey. Just something to consider when selecting.
Love ordering from Epic Sports!
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Easy Site to use! Quality Hats!
The site is easy to navigate. The prices are good. I couldn't ask for more.
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My experience was horrible! I ordered a three 4x skirts and none of them fit. They were ridiculously small. I called customer service and was told I wouldn't get a refund.
I order 2XL and received a1XL and I need this issue resolved please
Easy to navigate web
Easy to navigate and find what I needed. Good shipping options.
Quick turn around, looked great kids loved wearing them at their soccer tournament
I bought this because I like it
The prices I paid were amazing!
No issues
L
Very good service and price is more than far.
Xc
Thanks! Just what I wanted!
Good prices. Gear works great.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!