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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I loooove the service.
We get the product as you describe but the sales person has been a little pushy with the payment.
Great selection of baseball items for the whole family. I would have appreciated a printed receipt in the bag though.
Great experience. I will be shopping here again in the future.
Easy purchase and good products
Great stuff, even greater price
The socks were HUGE. Didn't have the option to get the size down, but based off the size chart on the site, these should have fit, but they were too big.
Everything thing went smooth
Socks were very thin. Did not last one tournament. Had to order more from another company. The shopping experience was great. The product not so much.
Great prices the socks are so comfy
Very well quality for the price and came day earlier than said.very happy
Quick Delivery
Exactly what I wanted. Delivered in a timely manner. Thanks
Good timely service
Pink socks for pink October
Easy and had stock in supply
Website was easy and convenient to use.
I had a missing item and received an item I did not pay for. Wish shipping was faster and you offered free shipping. Shipping costs are a lot.
Great product, fast friendly service.
Overall very good experience
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!