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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great website. Will buy again
Reasonable delivery time
Product was as advertised
I like the shirts
It was disappointing that I bought so many and couldn't get a discount
Great online shopping store with great products and pricing. But, if you don't pay extra $$ for shipping, then they sit on your order and give you a two week lead time. Doesn't seem right with regards to fulfilling orders. I'm in the business of filling orders and it shouldn't take a week to fill a 1 line item - 1 piece order.
It is for my daughter cheerleader team. The product run really small. I have to order a small in audlt size for a 7 years old girl.
Always a great selection of colors and shipping is fast!
Excellent customer service and delivery time even when I made an error in my order.
Customer service was amazing and it arrived before expected!
Always easy and great prices!
Quick and easy finding and ordering what I need
It was good
Found just what I'd been looking for. Sad part is the lowest priced shipping was almost as much as the item I wanted.
The costumer service is great. I never had to call them about problems, but they did keep me updated on my order until it arrived which I truly appreciated!
Shopping was great and service was great... would highly recommend.
We will order from Epic regularly for our company apparel!
It was a very good deal. Nice quality my basketball girls love them.
Can't beat the price
Over all was a very great service I received my products in a very timely fashion very pleased with the product and very pleased with the speedy delivery
Nice material
Very happy with the service but the shipping was almost what the product cost
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!