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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Everything ordered from epic sport was exactly like the picture and description described... Thumbs up expieriance
Items ordered were as described, cost efficient and arrived in a timely manner
Overall everything was exactly as I expected as well the experience was easy to go through--thanks
Offer some type of free shipping program/incentive and you'll get 5 stars.
Products delivered as promised - great prices and selection
Ordering was so easy and product arrived sooner then expected.
Each and every time I have used Epic Sports, the service has been exceptional. I would definitely recommend them to anyone looking for sports uniforms.
Product was well made and exceeded my expectations- great value
I ordered these soccer balls for my league. They are a good quality ball for the price. Erik, my sales rep was very helpful as always.
EpicSports provides our program with quality equipment at a great price.
Thank you so much for being there for us.
Was very pleased with the speed at which I received my shipment and it was accurate.
My order was taken and processed easily, the shipment came to Canada rather fast and the quality of the numbered jerseys where great.
Very good place to get soccer gear. Great selection and awesome prices.
Product arrived on time and was of excellent quality. I would order from them again.
We have a JV and Varsity soccer team that ranges from 7th grade thru 12th, so we needed socks that were decent price, felt comfortable to wear, had all our foot sizes covered, and matched in color. These black socks fit our requirements and looked great. Thank you!
I have worked with Mitch in the past for some special hats that one of my client likes. He has been very prompt, professional and helpful to me.
Had an issue with an item, and they had a new one shipped out same day! Thanks for the great service!
I always make it a habit to check with Epic when making a sports related purchase.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!