EpicSportsReviews 7,619

Everything I needed for my daughters & son sports through high school years and travel ball football, basketball & volleyball, softball was always there when I ordered any items. They were quick in delivering my order. Their prices were amazing especially on softball pants which I ordered like 7 pairs. I was very please with everything. I will still continue to shop there. Still to this day my daughter still has her softball pants and is now in college. Great quality material. Thanks EpicSports.

I received a set of uniforms without numbers. After several calls to them, they basically told me I'm stuck with what I have. I was willing to buy the material and have the numbers put on locally but they would not sell the material or take the uniforms back. Because they use a color for their printing that is not common, I have uniforms with numbers and lettering that don't match.
I have been in the service/sales business all my life. The one thing that I learned a long time ago is that no matter who's at fault, the buyer or the seller, you have to come to an agreement that both parties can live with.
Obviously Epic has not learned this yet! By the number of complaints listed, it appears they don't care about repeat business.
My advise is to buy local and these types of issues wont't happen.

Do not buy. Use anyone else

Terrible customer service, lost item and would not refund cost

1) First off paid extra for shipping. $18 (stupid me)
2) It was to be sent in two shipments.
3) One box was received - 2 days LATE - and I paid extra:(
4) Next package was never received - I learned they did not even have in stock and had it shipped form the manufacturer -- NO notice this was the case - and there is an added 3 day delay in having it sent from manufacturer - VERY unethical
5) They blame UPS, blah blah - "We're attempting to verify the package location. / Lost package investigation "
6) I need the item; So Stupid me I give them more business and re-order - I get the item in 1 week - had to re-pay for shipping - they would not even give me free shipping. "Against policy" - I get the items from 2nd order
6) Epic tells me that they can do nothing for missing order; tells me they will email or phone me with update - They NEVER do.
7) Few weeks go by - Same "we are waiting for UPS status"
8) Crickets - No contact from epic
9) I forgot about it for few months (My fault) I call them again. Get the same "Against policy" can not refund unless UPS says it's there fault.
10) I'm out $58 (glad it was not more)

Prices Might be cheaper -- but AVOID EPIC -> FAIL at ALL cost No NOT USE

I recommend (www.ebasesloaded. Com) Great company FAST shipping (was free) so price was the same (2 days from CA to east coast too!)

I reluctantly ordered from this company after reading some of the not-so-pleasant reviews provided by other customers on this site. I decided to take a chance and order from them anyway because their prices for the items I needed were better than anywhere I could find locally or online. The order was placed seamlessly. There was no credit card hold or problem with authorization (as mentioned by another reviewer). Within 24 hours I received an email notice of shipment that included the tracking number. To clarify, I ordered online Sunday night and received the email with shipment tracking by mid-day Tuesday. By Friday of the same week, the items arrived and were in excellent shape. So, my overall time from order to receipt of the item (in a state on the opposite coast) was 5 days.