website thubmnail of EpicSports

EpicSportsReviews 7,619

4.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate EpicSports?
grey star
grey star
grey star
grey star
grey star

EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
74
quality
69
This company does not typically respond to reviews

Instant Feedback

211,116 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow LAURA M.
Unfollow LAURA M.
Share Review
Report Review

Great Value and fast shipping
March 16, 2016

I found this site when looking for a less expensive version of the volleyball style Nike shorts the school required us to buy. I paid $8 a pair, instead of $30, so I bought 3 pairs and even with shipping, it was less than 1 pair. I ordered my daughter size Medium and they fit great -She is 5'3" and a 130lbs. She is actually using these for track and said they do ride up her legs. She does have muscular legs, so that may have happened with the Nike shorts as wellI.

Date of experience: March 16, 2016
California
1 review
0 helpful votes
Follow JMS S.
Unfollow JMS S.
Share Review
Report Review

Easton Net
March 16, 2016

I searched high and low for a batting net. I actually happened to locate Epic Sports by accident (yes I know there are no accidents). I located the Easton Catch Net. It has been great for my boys. Epic Sports made it easy and fast to shop for. They're prices are incredible as well. I will be shopping at Epic Sports for my future sporting needs. Thank you Epic Sports.

Date of experience: March 16, 2016
Rhode Island
1 review
0 helpful votes
Follow Ron G.
Unfollow Ron G.
Share Review
Report Review

Umpire Equipment
March 16, 2016

Accurate description and prompt shipping. Thank you.

Date of experience: March 16, 2016
District of Columbia
1 review
3 helpful votes
Follow Michael S.
Unfollow Michael S.
Share Review
Report Review

NCAA SOFTBALLS
March 16, 2016

I bought 3 buckets of NCAA 12 Inch softballs. When we had batting practice I had 54 softballs that were lopsided. No where in the description does it say they were Rec Balls. It said NCAA 12 inch softballs, one would think they would last longer than one hitting practice..

Date of experience: March 16, 2016
Arizona
1 review
0 helpful votes
Follow Pete D.
Unfollow Pete D.
Share Review
Report Review

Got What I Ordered at Fair Price
March 16, 2016

It was the best deal online for the exact same product. Arrived in perfect condition; is as described; delivered in timely manner. Very satisfied... pete

Date of experience: March 16, 2016
New Jersey
1 review
0 helpful votes
Follow Anthony S.
Unfollow Anthony S.
Share Review
Report Review

Great experience!
March 16, 2016

Ordering made easy. Great place, with everything I need. Great experience every time!

Date of experience: March 16, 2016
Florida
1 review
0 helpful votes
Follow frank m.
Unfollow frank m.
Share Review
Report Review

Hard to find items
March 16, 2016

I have been ordering from Epic for a while now. The website is great and I am finding items at quite a lower price or that are hard to find. Especially orange pullovers and helmets for varsity baseball players. Delivery is quick... Thanks!

Date of experience: March 16, 2016
Nevada
1 review
0 helpful votes
Follow TED Q.
Unfollow TED Q.
Share Review
Report Review

Very Good
March 16, 2016

Bought several jockstraps for my wrestling team and myself. They were delivered in a timely manner, and the fit was perfect. Perfect support for our needs
THanks

Date of experience: March 16, 2016
Washington
1 review
0 helpful votes
Follow walter w.
Unfollow walter w.
Share Review
Report Review

Outstanding prices and quality
March 16, 2016

I found the items I was looking for quickly and at way below average prices. They shipped and arrived within a week, and were just as high quality as similar more expensive items from other shops. I'm sure to purchase from EpicSports again.

Date of experience: March 15, 2016
Illinois
1 review
2 helpful votes
Follow Carole w.
Unfollow Carole w.
Share Review
Report Review

Horrible customer service
March 15, 2016

This company offers great prices on some items especially close outs but when they send the wrong item or damaged items they refuse to make it right. It appears that since they are an online company they feel they are not held to standard business laws. Beware what you order as you are stuck with the item regardless of size color quality etc. Its too bad as I had high hopes for using them for our organizations sporting needs.

Date of experience: March 15, 2016
Pennsylvania
2 reviews
1 helpful vote
Follow A M.
Unfollow A M.
Share Review
Report Review

I usually do the purchasing, but since it's my husband's soccer team, he did the order. I now see he paid $21+ to order $50 in lightweight merchandise. The package came quickly by UPS but it was a small envelope weighing less than a pound. Unfortuantely I had to exchange one item so far (still waiting on one item) and what cost me <$3 to pay return ship on will cost me another $10+ to have replacement item sent out... and this was the cheapest mode of shipping the 8 oz. Envelope to me! Thank Godness they waived the restock fee of 20-50% since I was doing an exchange. Think I'd better watch my credit card history to be sure I get refunded :( ONLY good points, Items rec'd thus far are nice and the customer return rep. Was very polite and professional. Most expensive soccer purchases ever, but finding little kids sizes locally is almost impossible-so they got me. Won't order again-pay more through another business and likely get free ship over $50!

Date of experience: January 15, 2016
North Carolina
1 review
1 helpful vote
Follow K P.
Unfollow K P.
Share Review
Report Review

Customer Service
December 1, 2015

Customer Service Manager was top notch. Very in tune to working with the customer. Very happy with the experience, when I needed customer service help.

Date of experience: December 1, 2015
Arizona
1 review
2 helpful votes
Follow Debbie M.
Unfollow Debbie M.
Share Review
Report Review

I just spent ANOTHER hour on the phone with EPIC sports. DO NOT order from this company. I ordered a single cheerleading skirt on 10/18/15 and called the company 5 times to get this in time for my daughter for Halloween. It will now not arrive til 11/2/15. Of course they constantly want to charge their restocking fees. I did everything for this to be shipped on time and they lied and blamed me. Stay away

Date of experience: October 29, 2015
Pennsylvania
1 review
2 helpful votes
Follow Becky G.
Unfollow Becky G.
Share Review
Report Review

I called in for an RA # to return items on the 30th day from receipt of my order (noting like waiting until the last minute!) and was told that no RA # would be issued and that the items could not be returned because they must be received IN THEIR WAREHOUSE BY the 30th day and even earlier if a shipment was received from a second supplier (Alleson in my case) so the merchandise could be received in Alleson's warehouse within the 30 days. I read and quoted the following statement that was on my invoice when I placed the order, "AN RA# WILL ONLY BE ISSUED WITHIN THE FIRST 30 DAYS OF YOUR RECEIPT OF MERCHANDISE AND YOUR ITEMS MUST BE RETURNED ALONG WITH THE RA# WITHIN 10 DAY OF THE RECEIVING THE RA#". So you should have 40 days to get the return to them. Nowhere on the invoice does it say that the items must be received by them WITHIN the 30 days or that the customer must factor shipping time to a secondary supplier in that 30 days. So what the return policy really needs to say is that you have 20 days to get an RA# and 10 days to get it to them unless part of your order comes from another supplier, which you do not know until it does, then you have less time than that. I received nothing, except to be chastised because I had 29 previous days to get the items returned.

Date of experience: October 8, 2015
Kentucky
1 review
0 helpful votes
Follow Rosa N.
Unfollow Rosa N.
Share Review
Report Review

Order was received
August 19, 2015

Order was received promptly and correct.
Price was the best around did not gave a 5 stars only because before they used to give a $ award saving coupon to use at anytime on your next order and they do not do that anymore but do like to order from Epic because they usually have the best price around. If I have to order in a hurry and not time to compare that is where I would go because a lot of times they are cheaper them the company that makes the product.

Date of experience: August 19, 2015
Florida
1 review
0 helpful votes
Follow Mary A.
Unfollow Mary A.
Share Review
Report Review

I have always had good service and have always been pleased with the products!

Date of experience: August 19, 2015
New York
3 reviews
0 helpful votes
Follow Laurie M.
Unfollow Laurie M.
Share Review
Report Review

Great Product, fast shipping!
August 19, 2015

Epic sports is the source for great prices and quality products! Our team was vet happy with our purchase!

Date of experience: August 19, 2015
Florida
1 review
1 helpful vote
Follow DANIEL A.
Unfollow DANIEL A.
Share Review
Report Review

Soccer referee
August 19, 2015

I bought some uniforms for my refereeing. I am totally satisfied with the items and process.

Date of experience: August 19, 2015
California
1 review
0 helpful votes
Follow Lisa H.
Unfollow Lisa H.
Share Review
Report Review

I had placed an order for our softball team. Not only was there an extreme delay. There was very little response and communication creating a more stressful situation. In the end, we were sent wrong sizes of socks and arriving more than halfway through the season. Ask a lot of questions before placing your order. I had ordered from them before without this kind of problem so maybe it was some new employees? Just call ahead of placing your order to learn HOW to place order so you can receive in the time you are expecting.

Date of experience: August 19, 2015
Iowa
1 review
1 helpful vote
Follow Matthew M.
Unfollow Matthew M.
Share Review
Report Review

I could not ask for better service. The jerseys were lettered, numbered, and shipped very quickly. Great quality and great prices.

Date of experience: August 19, 2015