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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I found this site when looking for a less expensive version of the volleyball style Nike shorts the school required us to buy. I paid $8 a pair, instead of $30, so I bought 3 pairs and even with shipping, it was less than 1 pair. I ordered my daughter size Medium and they fit great -She is 5'3" and a 130lbs. She is actually using these for track and said they do ride up her legs. She does have muscular legs, so that may have happened with the Nike shorts as wellI.
I searched high and low for a batting net. I actually happened to locate Epic Sports by accident (yes I know there are no accidents). I located the Easton Catch Net. It has been great for my boys. Epic Sports made it easy and fast to shop for. They're prices are incredible as well. I will be shopping at Epic Sports for my future sporting needs. Thank you Epic Sports.
I bought 3 buckets of NCAA 12 Inch softballs. When we had batting practice I had 54 softballs that were lopsided. No where in the description does it say they were Rec Balls. It said NCAA 12 inch softballs, one would think they would last longer than one hitting practice..
It was the best deal online for the exact same product. Arrived in perfect condition; is as described; delivered in timely manner. Very satisfied... pete
Ordering made easy. Great place, with everything I need. Great experience every time!
I have been ordering from Epic for a while now. The website is great and I am finding items at quite a lower price or that are hard to find. Especially orange pullovers and helmets for varsity baseball players. Delivery is quick... Thanks!
Bought several jockstraps for my wrestling team and myself. They were delivered in a timely manner, and the fit was perfect. Perfect support for our needs
THanks
I found the items I was looking for quickly and at way below average prices. They shipped and arrived within a week, and were just as high quality as similar more expensive items from other shops. I'm sure to purchase from EpicSports again.
This company offers great prices on some items especially close outs but when they send the wrong item or damaged items they refuse to make it right. It appears that since they are an online company they feel they are not held to standard business laws. Beware what you order as you are stuck with the item regardless of size color quality etc. Its too bad as I had high hopes for using them for our organizations sporting needs.
I usually do the purchasing, but since it's my husband's soccer team, he did the order. I now see he paid $21+ to order $50 in lightweight merchandise. The package came quickly by UPS but it was a small envelope weighing less than a pound. Unfortuantely I had to exchange one item so far (still waiting on one item) and what cost me <$3 to pay return ship on will cost me another $10+ to have replacement item sent out... and this was the cheapest mode of shipping the 8 oz. Envelope to me! Thank Godness they waived the restock fee of 20-50% since I was doing an exchange. Think I'd better watch my credit card history to be sure I get refunded :( ONLY good points, Items rec'd thus far are nice and the customer return rep. Was very polite and professional. Most expensive soccer purchases ever, but finding little kids sizes locally is almost impossible-so they got me. Won't order again-pay more through another business and likely get free ship over $50!
Customer Service Manager was top notch. Very in tune to working with the customer. Very happy with the experience, when I needed customer service help.
I just spent ANOTHER hour on the phone with EPIC sports. DO NOT order from this company. I ordered a single cheerleading skirt on 10/18/15 and called the company 5 times to get this in time for my daughter for Halloween. It will now not arrive til 11/2/15. Of course they constantly want to charge their restocking fees. I did everything for this to be shipped on time and they lied and blamed me. Stay away
I called in for an RA # to return items on the 30th day from receipt of my order (noting like waiting until the last minute!) and was told that no RA # would be issued and that the items could not be returned because they must be received IN THEIR WAREHOUSE BY the 30th day and even earlier if a shipment was received from a second supplier (Alleson in my case) so the merchandise could be received in Alleson's warehouse within the 30 days. I read and quoted the following statement that was on my invoice when I placed the order, "AN RA# WILL ONLY BE ISSUED WITHIN THE FIRST 30 DAYS OF YOUR RECEIPT OF MERCHANDISE AND YOUR ITEMS MUST BE RETURNED ALONG WITH THE RA# WITHIN 10 DAY OF THE RECEIVING THE RA#". So you should have 40 days to get the return to them. Nowhere on the invoice does it say that the items must be received by them WITHIN the 30 days or that the customer must factor shipping time to a secondary supplier in that 30 days. So what the return policy really needs to say is that you have 20 days to get an RA# and 10 days to get it to them unless part of your order comes from another supplier, which you do not know until it does, then you have less time than that. I received nothing, except to be chastised because I had 29 previous days to get the items returned.
Order was received promptly and correct.
Price was the best around did not gave a 5 stars only because before they used to give a $ award saving coupon to use at anytime on your next order and they do not do that anymore but do like to order from Epic because they usually have the best price around. If I have to order in a hurry and not time to compare that is where I would go because a lot of times they are cheaper them the company that makes the product.
I have always had good service and have always been pleased with the products!
Epic sports is the source for great prices and quality products! Our team was vet happy with our purchase!
I bought some uniforms for my refereeing. I am totally satisfied with the items and process.
I had placed an order for our softball team. Not only was there an extreme delay. There was very little response and communication creating a more stressful situation. In the end, we were sent wrong sizes of socks and arriving more than halfway through the season. Ask a lot of questions before placing your order. I had ordered from them before without this kind of problem so maybe it was some new employees? Just call ahead of placing your order to learn HOW to place order so you can receive in the time you are expecting.
I could not ask for better service. The jerseys were lettered, numbered, and shipped very quickly. Great quality and great prices.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!