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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Ordered 3 pairs of shorts. All are smaller than advertised.
1 pair is already ripping at the seam after 2 weeks.
You pay shipping both ways, and pay for shipping on your return order. I'm sticking to Amazon Prime.
Outstanding products. Great prices. I ordered 3 battlefield mos jerseys and I love each of them. Can't wait to order a couple more. Thanks and God bless.
I ordered 5 pair of the epic compression biker type shorts. I love them. I play tennis in them, and they help with back issues since they compress. Loved the colors and the material. Woo hoo
Great place to shop prices are good and there sales team is great to deal with, returns with no hassle
I have ordered things a few times and have always gotten my product way sooner then the expected date given from my order. Which has been great timing for my family. We are very happy with our products and will be ordering again from Epic.
For the past several years, I have bought a dozen pair of white Wigwam 625 socks. I have tried to order them several more times without success. If they are not going to carry them any longer, they should state that.
Very pleasant experience. I ordered the jacket then called later to order the hat. They arrived quickly and at the same time. Very pleased with customer service and pricing
Epic Sports understood my request for speed training equipment. They got it shipped in a timely manner. I was actually surprised how fast the items got here. The Head Coach, Coach Busby of Windsor Forest was very pleased to get this equipment.
Very inexpensive site to purchase sports equipment
Everything was smooth&process went well as expected, products were shipped in good safe packaging.
Items that I have purchased are high quality and at very reasonable prices. Will be using Epic Sports, as a primary source for my needs.
I have been a customer for a couple of year and purchased from their website a few times. Their return policy is horrible and do not try to accommodate or work with customers on problems. They charge you a 10-20% restocking fee and make you pay for shipping the items back, granted the items are not what you ordered due to wrong color or whatever the reason may be. They will only give you a credit if you purchase something else first. I was told by the representative that it is a general company policy and it does not matter if you bought thousands of dollars worth of merchandise from them. They will not give you any refund and make it a hassle to return anything. In other words, you bought it, you keep it. It is an awful feeling to know that you bought their junk and you are the sucker because there is nothing you can do about it. I am no longer a customer and hope they don't stay in business by operating this way.
This is the best store to shop for atheletic gear for my 4 daughters regardless of their sport! The prices and quality of their products is unbelievable. Fast service and great customer support is a big plus. Shop this store!
I have purchased bathing suits, volleyball gear, soccer gear, basketballthey have what I need at good prices.
I ordered multiple brands of pants and the 3n2 brand pants are nowhere close to a Youth Medium. They are probably closer to a Youth Extra Small. Everything else was perfect, but now I have 2 wasted pants.
Once again, we loved everything we purchased. Thank you
I was very pleased with my shaper panties; the price was outstanding, the service was excellent, and the quality is awesome! Thank you for a wonderful bargain!
The Inferno medals for my 8th grade school volleyball was perfect! The spelling was all correct and the ribbon was a wonderful yellow/gold color. Just perfect! And the sales rep, Anthony, was the BEST! He was super helpful, efficient, quick to reply, and made sure the spelling was just what I wanted. The price was fantastic and the sticker labels were very nice on the medal. I will definitely continue to order from Epic Sports! Thank you!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!