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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I love the quality of your products. I'll be shopping you guys in the future!
3N2 shoes run small, I had to order a size larger than I normally wear. That information would have been important to know initially.
Nice experience overall. I will return to by more from you in the very near future.
I was very satisfied with my purchase. Thank you.
It was.good.
Great quality items. We ordered jerseys to add vinyl to for our cheerleaders for 'jersey theme night'. They turned out great!
Been shopping epic quite a while they always have great prices and good service
Very pleased with my purchases
The items were great.
Love the options and prices, but the shipping is too slow.
The whole experience was great with the exception of receiving the incorrect product with 2 shirts. We were missing 1 black T-shirt and received 1 extra gray T-shirt. I didn't contact epic simply because I can make do with it. My experience would have been 5 stars besides this mixup.
Got what I ordered and quicker than expected.
A Lot of good deals on hoodies just sucks that it takes so long to get delivered without paying WAY TOO much for shipping! Had to take a few things out because of that... but for the most part good experience
Got want I ordered.
I need to order another one same one except another color, maroon color or navy blue if available
No fuss no muss! Excellent on-line experience. Instructions were clear and concise along with minimal instructions.
I use the product to include in a shoebox gift for Operation Christmas Child. They are donated to children around the world.
Product selection and customization were straightforward. It was easy to navigate to find what I was looking for.
Price is as tight and product was just what I expected
THIS LAST ORDER THE JERSEY NUMBERS WERE ONLY ON ONE SIDE OF A REVERSIBLE UNIFORM. OPTIONS GIVEN IN ITEM DESCRIPTION WERE VERY LIMITED.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!