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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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One of the ladies' pants were like yoga. When I ordered them, they were in the softball pant category. We can still use them, they just weren't what we expected. LOVE Epic.
Great se vice
Great products, great pricing, fast shipping!
It was good, no issues.
Quality product and super fast delivery!
Shipping cost was too high - paid as much to ship as I paid for the product
X
Great I always shop with epic
Shipping to high!
The moisture wicking shirts are very comfortable, fit perfect and are great quality. They arrived in sturdy packaging and faster than expected. I felt comfortable with the whole experience from start to finish.
Thank you
Always find the lowest prices
Easy items to choose from and pricing is always great with potential savings.
Quality products delivered in an appropriate timeframe.
We love the price and products
Decent price for product I like
Fantastic experience.as always!
Great variety. Only minor concern is that communication about processing time seemed a little longer than others. Nevertheless, I will definitely use them again.
Second time order baseballs and also looked over other items and purchased in pass.
Easy process
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!