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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great prices, quick ship, quality material, I will be placing another order soon! Thank you Epic Sports!
Love the products don't love the website. Sometimes its hard to find what I'm looking for.
As a many time customer of Epic, i love their selection for sports apparel and their service has been great! My orders arrive as fast as i ship them :) and the quality of the products has been spot on. Definitely a repeat customer!
Everything was fine
Shirt collar was irregular
I always order my products from Epic Sports! Safe to say it's always been a pleasure.
Great prices
Shipping was a little slow but the products are great and a great price!
All went great
The product and turn around time is excellent, I just wish there was a way to eliminate the shipping cost.
I order from Epic Sports quit often and they never disappoint. I am a volleyball coach with a minimal budget and I am able to get everything I need.
I am impress with the ease of use
Excellent products and timely arrival at my home. They were delivered to my locked postal box which was perfect as I was in Florida when they were delivered!
Epic Sports is always easy to order online and with reasonable rates
Been a customer for over 8 years and love this place. Only complaint I would have is the shipping fees.
Found a great jersey option for my team with an incredible price. Order came quickly.
I have not seen the product yet as I had it shipped directly to the embroidery company. However, I was very satisfied with the cost and process of ordering. I was even contacted by a staff member because they noticed it wasn't getting shipped to the same person who bought it and a security concern was raised.
Easy to find what I was looking for and easy to order
Good baseball gear. Good prices. Simple.
I am very satisfied with the products and service I have received from your company. I have already referred several friends to you.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!