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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great selection at a great price. I will definitely be shopping with Epic Sports again!
I am happy with the product and will shop with Epic Sports again.
Not the best quality but for the price it was expected.
Great experience, good prices. I like how you can order one of each type of hat to experiment with before committing to a large order.
I got my order on sale for a great price. My order came quickly, on time. I love the compression pants. They feel and fit great.
Easy selection but no volume sales like with soccer.
Very good overall experience
My experience has been great so far. Website could be a bit more updated. Product quality has been good.
Thank you
Easy to shop on this website. Only one minor issue, the shirts I ordered were a different color red than I expected. The fit is perfect and I can make them work.
I ordered a basketball for my son. It came fast and was in good condition. The shipping price seemed high but other than that everything is great.
Very satisfied with my purchases from Epic.
Products great sizes terrible
Put a hold on my order due to shipping and billing being different. I requested several calls back and emailed 3 times and received no response. Finally got it figured out but that delayed my shipment arrival time. It is possible for a person to send something to another person and pay with their personal card. This item was for my sister. Need better security system if that's the case
Nice and easy
Easy to order and quick shipping
None
GREAT!
The team socks arrived quicker than expected, very happy. I will order from this site again.
One of the white softball pants received from Champro had snaps that rusted and broke very quickly.
Outstanding experience. High level of customer service and professionalism.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!