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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Epic Sports has great closeout deals. I check their new stuff every few months for gear that my kids or I need. The website is not the easiest to navigate and could use improved search tools. Also, descriptions for some items are sometimes not the most helpful. Since you can't return closeouts, it can be a little bit of a gamble if you're not sure what you're getting or you tend to be between sizes. But, if you do your research to know what you're getting, you can save a lot of money.
Great price and good material
Quick and easy!
Delivery was quick and received product as shown.
Speedy service and great price
Price great but the items size ran 'extremely' large 3 items basically useless to me (donated) 1 fit great. I think that when items run that large there should be an asterisk letting the customer know the size variation.
Everything was well one of the white shirts shipped was dirty but other than that everything was good.
I rarely ever give a top rating to anything, so my four stars is very good. It took longer than Amazon to receive the shirt but not a big deal to me. My one comment is that I got a lot of emails, seems as if the number could be reduced somewhat. But a good product.
It was exactly what my son wanted, and it came to the house very quickly! Thank you
So far so good - we will see how the quality is! I was happy with the quality of my merchandise. It suited my needs, and depending on how my sales go, I would definitely shop here again.
Better service on this order than others.
Love Epic Sports!
Great follow up, always hits our mark with epic
Love prices and products.
Was able to find what i was looking for
Rapid fulfillment of the order. Great product and service.
Great products, great price, great delivery!
I was satisfied with the tshirts and polo shirts. The sizes run a bit small but was ok, I just need to slim dwn a few pounds. The embroidery was satisfactory.
Your website is easy to maneuver and you have such a variety of products. I enjoy shopping here for our church ushers and care team shirts.
The shirts had a strong odor after going into the heat press but it faded. Overall I love the fast shipping and great products
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!