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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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My entire order arrived two days earlier than expected and the descriptions of the product were accurate.
The website was very user friendly.
A little big but good for practice. Can't beat that price anywhere else.
Great product, great price, fast shipping
A
Was very to order and had the colors that I needed. I will be using again.
Great job, fast and easy
Excellent company and great prices!
Very efficient order and timely delivery.
Great prices, quick delivery
Love the look of the jerseys big step up from the last season t shirts we shall see how there feel wen they arrive
Just wish the shipping price was less.
Great Wensite!
Huge selection...great prices!
Better shipping price would be best, most other sites offer free shipping.
The shirts fit great
I have been buying uniforms from Epic for years and will continue to purchase team items from Epic.
I had a very good experience, I have not had the opportunity to utilize the products yet but is looking forward to it.
Good presentation of the products on web site. Product received was as advertised. Epic beat the shipping date. I will continue to use their products
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!