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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Couldn't have dreamed for a better shopping experience.
Great price & fast delivery +++++
Site was easy to navigate. Although most of the products I desired were not available in my size, what I was able to purchase alternately met my needs.
I had no problems at all with any part of the order and it was received ahead of schedule. Well done!
Na
The soccer team likes the color and feel of the jersey and love the colorful socks. The price was great and I was pleased with how quickly the jerseys were printed and delivered.
I'm glad I chose y'all we were very satisfied
I appreciate the low cost on products and shipping, the other site was charging me $30 for the same products!
Process of ordering was super easy, the quality is great and I received the order quickly!
Great shorts and socks!
Fairly easy and quick
Products were great! No complaints about the quality of the hats and shirts we purchased. Prices were decent and reasonable. Delivery time was not good. Over two weeks for deliver is not acceptable for a small business like is when we have customers waiting.
The price was good but the cost of shipping and handling was terrible.
Lots of products out of stock, but able to get what I wanted
Shipped on time!
These are perfect! Will definitely order more. Great quality.
Easy, fast, efficient and affordable. Wii shop here again.
I approve. EPIC SPORT. VERY satisfied with the line of clothing. Can't beat the sales prices or time of delivery would recommend to friends & family...thanks, i look forward to catching some more deals...!
The pant size was larger than I had anticipated, and the hips were wide enough, they should've been listed with the women's clothes! I did not bother trying to return them, though, as the price was low enough that it wasn't a big deal. No real problem with the seller, I just wish clothes sizes were more standardized, so you don't have to roll dice to guess if something will fit.
Good quality for team sales
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!