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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Awesome all around. Easy to shop, quick shipping. As expected.
Good price. Good choices, quality product (Russel) Quick delivery
Great product, fast shipping and great experience
Love the product and the prices.
Still have yet to ever have a problem with epic sports! Epic is one of my favorite places to shop for team gear, and i always get the best service with Epic!
Product and price creditable.
Shipping & Handling seems excessive.
Shipping Timely
Slow delivery
Will be ordering more warmup suits.
Great
Everything was fast and what i ordered
Very good online buying experience. Great prices, prompt shipping, and well done product. Shirts ran a little big, but other than that very satisfied.
!
Great deal on jerseys and quick delivery.
Everything was good and on time
The women's sizes run small so the XL was tighter than I'd prefer. Delivery time was ok...it came before my first game, but took three weeks, which seems very long for a single Jersey.
Shipping too high and colors were not as seen on website so when I exchanged, I had to pay double shipping and ate that cost (since I was ordering for team) - made the price ridiculously high. Should have a better return policy to make sure customer gets satisfied order. Would not recommend until return policy changes.
Great options and pricing.
I have to make an exchange and through that process I ended up paying way too much shipping for just socks. I paid about $40 in shipping for socks through the whole thing. I will continue shopping with past companies.
Amazed how long it takes for your company to ship an order in comparison to most all of your competitors.
Great product at an unbeatable price!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!