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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Fast and Easy with great prices.
Great, easy overall buying experience. Always satisfied with Epic Sports
Super easy to navigate.
I like that I can order as a guest and not have to start an account and remember another username and password.
Ordering was easy. Arrived on time. Products were
Good quality
It was good, more choices for colors
Quality on socks was not what I expected so I returned them and purchased elsewhere. I also had issues with the sizing on the pants and had to return 4 pairs and ended up loosing out around $50 with shipping and restocking fees for the pants and socks and belts that I returned and
Great prices and a large selection. Good for team orders. Just make sure you know the size you need on clearance items.
Good selection and prices
Great prices. Many choices.
Quick and easy, shipping kind of high
Easy site to navigate and clear pictures to see what I was buying. Quick turnaround and delivery.
Waist was smaller than expected
I love the site layout. The search filters are a plus.
Almost always a great experience! Sometimes, the wait times are too long if I need to talk to a rep. Seems like more staff might be required for higher volume call times. Prices per unit can be high, but bulk prices are great for many of the best brands. Overall, satisfied!
Pants were to small how can I return it.
I got a very good price
Both the singlets we order are perfect and quality material, my boys (7 & 9 y/o) absolutely love them. So glad we decided to buy from this company...and fast! We got our order right away! Thank you so much, dont change a thing!
All good
Great price,and service
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!